I started to respond to David Richards (the CEO of CentricCRM) comment to the thread I started last week, but that thread has generated a number of sub-threads which I think are better addressed separately. (You can be the judge as to whether this thread separation is a good idea or not.) Thus, I gave a partial response there, and here's really my full response.
First, let me thank you for stepping forward into this discussion.
Dana Blankenhorn's story How far can open source CRM get? has finally pushed me to respond to the many people who have asked "When is the OSI going to stand up to companies who are flagrantly abusing the term 'open source'?" The answer is: starting today. I am not going to start by flaming Dana.
Stanford Professor David Kelley is one of those rare individuals who has successfully added a new way of thinking to Western Thought: Design Thinking. Indeed, the National Academy of Engineering recognized him for nothing less than "affecting the practice of design." I have come to have great respect for the process of design thinking that David Kelley formalized and now teaches, and now it is time to show that respect by actually practicing what is preached.
kinshuksunil writes to tell us about an upcoming free Open Source event in Delhi...
Information is available at http://www.osscamp.in/OSSCampDelhi.
While I can't vouch personally for this event, I attended the very first barcamp and I have to say that I'm increasingly loving the whole idea of unconferences. Glad to see students in India starting to "roll their own". Somebody who attends this one, please let us know how it goes?
Here at opensource.org we get lots of spurious requests for "link exchanges"...what do firearms have to do with Open Source? /me ducks while a thousand commenters type an answer ;-). We also get more than our share of offers from kindly Nigerians). Ours is a very popular internet destination, so it comes with the territory.
It was early June in 1987 when Richard Stallman announced the release of the GNU C compiler version 1.0. As I wrote in Open Sources, it was the most thrilling and most terrifying day of my life (up to that point). Having first read and lightly hacked Emacs code in 1985, having read and lightly hacked GDB code in 1986, I eagerly attended a week-long lecture series on Emacs Stallman gave in Febrary 1987 at MCC in Austin Texas.
Yesterday I was blog-tagged by Stephen Walli. Does the fact that he tagged for other people mean that I'm not "it"? Oh well...the topic is one that interests me, and I think he started the ball rolling in an interesting direction, so I figure I'll add my thoughts.
For my money, the three ways that open source can benefit one's business (presuming you are in the business of open source) is: